Privacy Policy | OFFMAP Travel

At OFFMAP Travel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

Last updated: June 15, 2023

1. Information We Collect

We may collect the following types of information:

1.1. Personal Information

Name, email address, phone number, and mailing address
Passport details and emergency contact information
Date of birth and nationality
Payment information (credit card details, bank information)
Health information relevant to your travel (allergies, medical conditions, dietary requirements)
Travel preferences and special requests

1.2. Non-Personal Information

Browser type and device information
IP address and operating system
Pages visited and time spent on our website
Referring websites or sources
Location information

2. How We Collect Information

We collect information through:

Direct interactions when you book a tour, create an account, or contact us
Automated technologies such as cookies and similar tracking technologies
Third parties such as business partners, service providers, and social media platforms

3. How We Use Your Information

We use your information for the following purposes:

To process and manage your tour bookings
To communicate with you about your bookings, inquiries, and our services
To personalize your experience and provide tailored recommendations
To improve our website, services, and customer experience
To process payments and prevent fraudulent transactions
To comply with legal obligations and resolve disputes
To send marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information with:

Service providers (hotels, transportation companies, local guides) necessary to fulfill your booking
Payment processors to complete transactions
Business partners and affiliated companies that provide services on our behalf
Legal authorities when required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

Access and receive a copy of your personal information
Correct inaccurate or incomplete information
Request deletion of your personal information
Object to or restrict the processing of your information
Data portability
Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us using the information provided at the end of this policy.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. You can manage your cookie preferences through your browser settings.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including countries where our service providers are located. These countries may have different data protection laws. We will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

OFFMAP Travel
Email: [email protected]
Phone: +91 98765 43210
Address: 123 Adventure Street, New Delhi, India